Privacy Policy

Effective: April 13, 2017
Last Updated: April 13, 2017

This Privacy Policy (“Privacy Policy”) sets forth the policies of NIC, Inc., a Delaware corporation with offices at 25501 W. Valley Parkway, Suite 300, Olathe, Kansas 66061, and its affiliates (collectively, “NIC,” “we,” “us,” or “our”) regarding the collection, use, and disclosure of certain information arising out of your access and use of the Gov2Go mobile application (the “Gov2Go App”), the Gov2Go website located at (“Gov2Go Website”), other NIC websites related to Gov2Go (each a “Website,” and collectively “Websites”), and other NIC applications related to Gov2Go (each an “App,” and collectively, “Apps”) owned and operated by NIC, as may be made available by NIC on the Google Play Store, Apple App Store, or otherwise online, and your access and use of the Websites and Apps’ associated services and features (all Apps and Websites, including the Gov2Go App and Gov2Go Website, together with their associated services and features, collectively the “Sites”) offered for Users in the United States.

Please read this Privacy Policy carefully to understand how we treat your information and how you can control your preferences. By using the Sites, and as a condition of your use, you (“User,” “you,” or “your”) agree to and accept the NIC Gov2Go Sites Terms of Use, available at and this Privacy Policy, which is incorporated into and made a part of the Terms of Use. By using the Sites, you also expressly consent to the collection, use, and disclosure of your Personally Identifiable Information, as further described in this Privacy Policy.



We may collect certain kinds of information through direct collection methods and through indirect collection methods, such as the use of cookies and other various tracking methods as follows:

Direct Collection

We collect much of the information listed above directly from you when you submit it through the Sites. This includes information such as registration information, contact information, User submissions, and public postings. If you do not want to share your information, you can choose not to create a Registered Account or use the Sites and related services.

Indirect Collection

Strictly Necessary Cookies. These cookies are used to remember information you have entered on forms or fields when using the Sites and as you navigate to different pages in a single session when using the Sites, such as remembering certain information on a form when you go to another page before the form has been completed. These cookies are used to make sure the Sites work efficiently and that you can use them effectively. If you prevent such cookies, you may not be able to use certain features of the Sites.

Performance Cookies. These cookies may be used to measure the performance of the Sites, improve how the Sites function, and measure our marketing activity. Information that is collected using these cookies is aggregated and anonymous, and we are not able to identify individual users. We may use these cookies to provide aggregated statistics on how the Sites are used, determine the efficacy of our marketing activities, and provide feedback to our partners. We may also use these cookies to measure any errors that occur in the Sites, improve the performance of the Sites, and test different page designs on the Sites. We do not use these cookies to target you with advertising on other websites or other applications, or to remember any preferences you have set beyond the current session.

Functionality Cookies. These cookies allow the Sites to remember choices you make (for example, your user name) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to your preferences. They may also be used to provide services through the Sites, such as watching a video or accessing third party information or resources.

Other Tracking Methods

Location Data. We may collect and use your location information (such as your current latitude and longitude coordinates) that is provided by your mobile device or by you. Such data about your location can be either precise or imprecise. Precise location data includes Global Position System (GPS) data as well as geolocation data identifying nearby cell towers and Wi-Fi hotspots that we collect when you enable or use location-based services or features of the Sites. Imprecise location data includes, for example, a location derived from your IP address or data that indicates where you are located with less precision, such as at a city, state, or postal code. We may use such location information to more efficiently provide you with our services and improve the functionality of the Sites.

Beacons. A web beacon is an electronic image placed in the code of an online web page. We may use web beacons to communicate directly with you, monitor usage of the Sites and related traffic, and to improve the Sites’ performance in a manner similar to how we use cookies.

Log Files. We use log files in connection with our Sites. Log files track Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks. We utilize this information to analyze trends, administer the Sites, prevent fraud, track website navigation in the aggregate, and gather broad demographic information for aggregate use.

Social Networking. The Sites may permit you to use third party social networking platforms such as Facebook, Pinterest, Twitter, and Google+. This may include the use of social media plugins and features such as Facebook’s “Like” features, Twitters “Tweet” features, Pinterest’s “Pin” features, Google’s “+1” features, etc. When you use these social networking platforms and plugins, your username connected to the information about you or collected from you on these services may be shared with us. When you use social networking platforms and plugins, you share your information with the applicable third party social network platforms and their specific privacy policies, terms of service, terms of use, and/or other terms and conditions apply disclosure of such information. In addition, such third party social network platforms may be able to collect information about you, including your activities and traffic and/or may notify your connections through their platform about your use of the Sites. Such services may allow your activity to be monitored across multiple Sites (i.e., across the Websites and Apps) for purposes of delivering more targeted advertising. Please note that the specific privacy policies, terms of service, terms of use, and/or other terms and conditions of the applicable third party social network platform providers will apply in those situations and we encourage you to read them. We may add new social networking plugins, features, and buttons to our Sites from time to time.

Third Party Advertising Services. Over time, we may employ various different advertising or remarketing services that serve you targeted advertisements to make your online experience more focused to your interests. We will not distribute any Personally Identifiable Information collected from the Sites or any landing page(s) to advertisers or remarketing services.

Google Analytics. We use a tool called “Google Analytics” to collect information about use of the Sites. Google Analytics collects information such as how often Users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to any of the Sites. We use the information we get from Google Analytics only to improve the Sites and related services. We do not combine the information collected through the use of Google Analytics with Personal Information. Google’s ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Use (available at and the Google Privacy Policy (available at You can prevent Google Analytics from recognizing you on return visits to any Website by disabling cookies on your browser. You can also download a Google Analytics opt-out add-on to your browser.


Although the Sites are accessible over the Internet and therefore available worldwide, the Sites and their content are intended for residents of the United States only. If you choose to access the Sites from locations outside the United States, such conduct is at your own risk and subject to the laws of the United States of America, which may differ from privacy laws in your state or home country, and you are responsible for compliance with any local laws and regulations. Nothing in the Sites should be interpreted as a promotion or solicitation for any product of any nature that is not authorized by the laws and regulations of the country where you are located. Personally Identifiable Information collected through or on the Sites may be stored and processed in the United States or any other country in which NIC or its affiliates, subsidiaries, or agents maintain facilities, and by using the Sites you consent to any such transfer of information outside of your country. Users from outside the United States should not use or access the Sites or disclose any information, including Personally Identifiable Information, through the Sites. Individuals outside the United States who disclose any data through the Sites, including Personally Identifiable Information, hereby acknowledge and consent to such data being stored in the United States or any other country, and transferred outside your country.


The security of your Personally Identifiable Information is very important to us, and NIC takes reasonable steps to protect the information you provide us from loss, misuse, unauthorized access, disclosure, alteration, or destruction. We follow generally accepted industry standards to safeguard your information; however, no data or electronic transmission is ever fully secure or error-free. Therefore, please take special care in deciding what information you send to us or provide when accessing or using the Sites. We have reasonable safeguards in place to protect your information, and we have taken the following security measures:


We use your Personally Identifiable Information to provide you with information, features, and functionalities in the Sites, as well as related services you may request within the Sites. We will use your email address, without further consent, for administrative purposes and customer service purposes, and to address intellectual property infringement, rights of privacy, or defamation issues.

We will not use your email address or other Personally Identifiable Information to send promotional or marketing messages to you, or to provide you with more tailored information about our products and services, unless you have requested that we contact you about NIC products and services when you create a Registered Account or otherwise. You can always manually opt out of such promotional or marketing messages from NIC by clicking the “unsubscribe” link in any NIC email and/or updating such settings in the Sites (as applicable).

We use Non-Personally Identifiable Information that we collect to operate, maintain, enhance, and provide features, functionalities, and information you find on the Sites. NIC may also use this information to (a) remember your information, so that you will not have to re-enter it during your visit or the next time you login to the Sites; and (b) monitor aggregate Sites usage metrics based on the total number of Users.

NIC uses all of the information that we collect to understand and analyze the usage trends and preferences of our Users, to improve the way the Sites function and look, and to create and market new services, features, and functionality available through the Sites over time. We may also de-identify and aggregate all data and information collected from Users through the Sites and use such information for our business purposes.


We do not share Personally Identifiable Information except when we have your permission or under special circumstances, such as in the circumstances described below:

We may also disclose “blinded,” de-identified aggregated data and User statistics to prospective partners and other third parties. Such blinded data is data that does not identify any individual person or User.


In the event that NIC is acquired by, merged with, or sold to a third party entity, we reserve the right, in any of these circumstances, to transfer or assign the information that we have collected from Users as part of such merger, acquisition, or sale.


You may decline to provide any Personally Identifiable Information to us. If you choose not to provide any Personally Identifiable Information, you may not be able to use the Sites or certain aspects of the Sites, and we will not be able to provide you some of the features and functionality found on the Sites and related services.

If you wish to access, amend, or update your Personally Identifiable Information or account preferences, you may do so by logging into your Registered Account and saving your changes and preferences to your Registered Account. Each such modifications by you will be effective upon receipt by NIC but will not change or affect any actions that NIC took in reliance upon your prior preferences, information, or authorization before the modification was received.

Upon your written request, NIC will remove any of your Personal Information in its possession and will cease using such Personal Information, subject to the terms of this Privacy Policy and NIC Gov2Go Sites Terms of Use. You may request access to and removal of such Personal Information by sending a written request to NIC using the contact information in the “Contact Us” section below. Please note that in certain circumstances, NIC may not be able to completely remove all Personal Information about a particular User from its systems. For example, NIC may retain Personal Information about a User for legitimate business purposes, if it may be necessary to prevent fraud or future abuse, for Registered Account recovery purposes, if required by law, or as retained in NIC’s data backup systems or cached or archived pages. All retained Personal Information will continue to be subject to the terms of the Privacy Policy to which the User has previously agreed.


This Privacy Policy only covers only the Sites, and does not apply to any other third party website or service. NIC or third parties may provide links to or incorporate information from other websites or resources on the Internet through the Sites. NIC has no control over such websites or resources. We encourage you to read the privacy policy and terms of use or service of any such third party website or resource that you visit or use. We encourage you to exercise caution when providing Personally Identifiable Information to third parties. We have no control over the security of any information that you transmit to a third party outside of the Sites. Further, NIC has no control over the privacy practices employed by any third party website, resource, product, or service, and is not responsible for the protection and privacy of any such information that you provide while visiting or using such websites, resources, products, and services, or that you may provide outside of the Sites.


The Sites and related services are not aimed at nor intended for children under the age of thirteen (13). If you are under the age of thirteen (13), please DO NOT USE the Sites. NIC does not accept registration from children under the age of thirteen (13) and no one under the age of thirteen (13) may provide any information to or through the Sites. If you are above the age of thirteen (13) and under the age of eighteen (18), you must obtain parental consent before using the Sites. No personally identifiable information (as defined in the Children’s Online Privacy Protection Act (“COPPA”), 15 U.S.C. § 6501) is purposefully or knowingly collected from children under the age of thirteen (13) by the Sites without verifiable parental consent. If you are a parent or guardian of a child under thirteen (13) years of age, and believe that he or she disclosed information to us, please contact us using the contact information noted in the “Contact Us” section below. If we learn that we have collected or received Personally Identifiable Information of persons under thirteen (13) years of age without verification of parental consent, we will exercise commercially reasonable efforts to delete this information.


The following applies only to residents of California:

California Civil Code § 1798.83 permits Users that are residents of California to request and obtain from us once a year, free of charge, a list of all third parties to which the company has disclosed certain personally identifiable information as defined under California law for such third parties’ direct marketing purposes in the preceding calendar year. If you are a California resident and would like to make such a request, please email us at or write to us using the contact information noted in the “Contact Us” section below.

The California Online Privacy Protection Act (“CalOPPA”) requires NIC to disclose how it responds to Do Not Track signals set in a User’s web browser. Please note that the Sites do not interpret or respond to "Do Not Track" signals. However, you may set your web browsers to not accept new cookies or web beacons, be notified when you receive a new cookie, or disable cookies altogether. Please note that without enabling these features, your experience on the Sites may not be as smooth and you will not be able to take full advantage of the Sites’ features that involve web browsing. Please see the “Help” section of your web browsers for instructions on managing this security preference.


This Privacy Policy may be revised periodically and this will be reflected by a “last modified” legend at the top of this page. NIC reserves the right, at its discretion, to change, modify, add, or remove portions of this Privacy Policy at any time by posting such changes to this page. When any significant or material change is made to this Privacy Policy, Users will receive a notice on or through the Sites for thirty (30) days when logged into their Registered Accounts. After such thirty (30) days, the changes will become effective. Additionally, NIC will make reasonable efforts to email its Users and otherwise provide notice of such changes on or through the Sites notifying them of such changes. You understand that you have an affirmative obligation to check this Privacy Policy periodically for changes, and you hereby agree to periodically review this Privacy Policy for such changes. The most current version of the Privacy Policy is available at

If you continue to use the Sites and related services after the effective date of changes to this Privacy Policy, you will be considered to have agreed to and accepted the changes. If you do not agree to the changes to the Privacy Policy, you have the option of closing your Registered Account and you can choose to stop using the Sites and related services.


Please contact us with any questions or comments about this Privacy Policy at:

NIC Inc.
25501 West Valley Parkway
Suite 300
Olathe, Kansas 66061